Terms & Conditions

These terms apply to all services provided by:

By using our website, requesting quotes, or placing orders, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you're acting on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms.

We reserve the right to update these terms periodically to reflect changes in our business practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. Continued use of our services after such changes constitutes acceptance of the updated terms.

Transparent Pricing

All prices are quoted in Euros (EUR) unless otherwise specified. Our quotes include:

• Product cost based on current market rates
• Packaging and handling fees
• Applicable taxes (VAT) unless exempt
• Shipping costs (when applicable based on delivery terms)

Payment Methods

We accept the following payment methods:

Payment Terms

• •New Customers: Full payment or 50% deposit required before shipment
• •Established Customers: Net 30 or Net 60 terms available upon credit approval
• •Late Payments: Interest of 1.5% per month (18% annually) applies to overdue amounts
• •Currency Fluctuations: Prices are locked at time of order confirmation

We offer flexible delivery options to meet your business needs:

Delivery timeframes vary by product, quantity, and destination. Typical lead times range from 2-6 weeks. We'll provide specific timelines in your quote.

Our Commitment to Satisfaction

While we strive for perfection, we understand that issues can occasionally arise. Here's how we handle them:

While we take every precaution to ensure quality and reliability, our liability is limited as follows:

• •Our total liability for any claim shall not exceed the value of the specific order in question
• •We are not liable for indirect, consequential, or incidental damages including lost profits or business interruption
• •Force majeure events (natural disasters, war, strikes, government actions) excuse performance without liability
• •Claims must be filed within 6 months of delivery or they are waived

These limitations are standard in wholesale trade and reflect the nature of our business relationship. They don't affect your statutory rights under Dutch or EU law.

All content on this website—including text, images, logos, graphics, and design elements—is owned by Hollandse Facility Group B.V. or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may view and download content for personal, non-commercial use only. Any reproduction, distribution, modification, or commercial use requires our prior written permission. Unauthorized use may result in legal action.

During our business relationship, both parties may share confidential information including pricing, specifications, business strategies, and customer data. We agree to:

• •Keep all confidential information strictly private
• •Use it only for the purposes of our business relationship
• •Not disclose it to third parties without written consent
• •Return or destroy confidential materials upon request

This obligation continues for 3 years after our business relationship ends.

These terms are governed by the laws of the Netherlands. Any disputes will be resolved through:

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid one that most closely matches the original intent.

These terms, together with your order confirmation and any additional agreements, constitute the entire agreement between you and Hollandse Facility Group B.V. They supersede all prior discussions, negotiations, and agreements.