Privacy Policy
At Hollandse Facility Group B.V., we're committed to protecting your personal information while delivering exceptional wholesale products. This policy explains how we handle your data with care and transparency.
Last Updated: February 14, 2026
Welcome to Our Privacy Commitment
We understand that when you're sourcing quality cooking oils, chicken feed, fertilizers, wood pellets, or iron scraps for your business, trust is everything. That's why we've built our privacy practices around transparency, security, and respect for your information.
Whether you're requesting a quote, placing an order, or simply exploring our product range, you can rest assured that your data is handled with the highest level of care and in full compliance with GDPR and Dutch privacy regulations.
What Information Do We Collect?
Personal Information You Share With Us
When you reach out to request a quote or place an order, we collect information that helps us serve you better:
- •Contact Details: Your name, email address, phone number, and company name
- •Business Information: Company address, VAT number, and industry details
- •Order Preferences: Product specifications, quantity requirements, and delivery preferences
- •Communication Records: Your inquiries, feedback, and correspondence with our team
Information We Collect Automatically
To improve your browsing experience and optimize our services, we automatically gather:
- •Technical Data: IP address, browser type, device information, and operating system
- •Usage Information: Pages visited, time spent on our site, and navigation patterns
- •Cookies: Small files that help us remember your preferences and improve functionality
How We Use Your Information
Every piece of information you share helps us deliver better service and products tailored to your business needs:
Processing Your Orders
We use your contact and business information to process quotes, confirm orders, arrange deliveries, and ensure you receive exactly what you need, when you need it.
Customer Communication
We reach out to answer your questions, provide product updates, share industry insights, and keep you informed about new offerings that could benefit your business.
Service Improvement
Your usage data helps us understand what works well and what needs enhancement, allowing us to continuously refine our website and product offerings.
Legal Compliance
We maintain records as required by Dutch and EU regulations, ensuring our business operations meet all legal standards and protect both parties.
Who We Share Your Information With
We respect your privacy and only share your information when absolutely necessary:
- Logistics Partners: Trusted shipping and delivery companies who help us get your products to you safely and on time.
- Payment Processors: Secure financial institutions that handle transactions while protecting your payment information.
- Communication Services: Email and messaging platforms that enable us to stay in touch with you efficiently.
- Legal Authorities: When required by law, we may share information with government agencies or regulatory bodies.
We never sell your personal information to third parties. Your trust is more valuable to us than any transaction.
How We Protect Your Data
Security isn't just a feature—it's a fundamental part of how we operate. We've implemented multiple layers of protection:
Encryption
SSL/TLS encryption protects data in transit
Secure Storage
Protected servers with access controls
Limited Access
Only authorized personnel can view your data
Your Privacy Rights
Under GDPR and Dutch privacy law, you have complete control over your personal information:
To exercise any of these rights, simply contact us at privacy@hollandsefacilitygroup.com or call +31 97005032834. We'll respond within 30 days.
Our Use of Cookies
Cookies are small text files that help us provide you with a better browsing experience. We use:
- •Essential Cookies: Required for the website to function properly (cannot be disabled)
- •Performance Cookies: Help us understand how visitors interact with our site
- •Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
How Long We Keep Your Data
We only retain your information for as long as necessary:
- •Active Customers: Throughout our business relationship and for 7 years after the last transaction (as required by Dutch tax law)
- •Inquiries: Quote requests and general inquiries are kept for 2 years
- •Marketing Data: Until you unsubscribe or request deletion
International Data Transfers
While we primarily operate within the European Union, some of our service providers may be located outside the EU. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission and adequacy decisions recognizing equivalent data protection standards.
Changes to This Privacy Policy
As our business grows and regulations evolve, we may update this privacy policy from time to time. When we make significant changes, we'll notify you by:
- •Posting a prominent notice on our website
- •Sending an email to registered customers
- •Updating the "Last Updated" date at the top of this page
We encourage you to review this policy periodically to stay informed about how we're protecting your information.
Questions About Your Privacy?
We're here to help! If you have any questions about this privacy policy, want to exercise your rights, or simply want to learn more about how we protect your data, don't hesitate to reach out.
Get in TouchReady to Experience Quality You Can Trust?
Now that you know how seriously we take your privacy, discover why businesses across Europe trust us for their wholesale needs. From premium cooking oils to reliable chicken feed, we deliver quality products with transparent practices.